Returns & Exchanges
At SAINT JAMES, we offer a 30-day return policy to ensure you are completely satisfied with your purchase of our authentic French-made apparel. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items in their original shipping box.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring the barcode on the prepaid label is clearly visible for scanning.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to the original payment method within 5-7 business days.